00972cam a2200301 a 4500 3935345 20260820115229.0 921016s2009 xx b 001 0 eng 92227970 9781906993009 DLC DLC DLC eng rda TA190 .Z35 1991 658.562 22 T.O.T Total quality management : contributions to theory and application / Edited by Mohamed Zairi. First edition. Bradford, UK : ECBPM Publishing House, 2009. 696 pages ; 16 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Total quality management. 845 Quality management. 846 Quality assurance. 847 Business management. 848 7 cbc orignew 3 ncip 19 y-gencatlg ddc 0 BK GIFT Others 2026-08-20 200 200