TY  - BOOK
TI  - Total quality management: contributions to theory and application 
SN  - 9781906993009
AV  - TA190 .Z35 1991
U1  - 658.562 22
PY  - 2009///
CY  - Bradford, UK
PB  - ECBPM Publishing House
KW  - Total quality management
KW  - Quality management
KW  - Quality assurance
KW  - Business management
ER  -