01014nam a2200301 4500 20260820135728.0 260820s2003 |||||||| |||| 00| 0 eng d 095458791X 9780954587919 EG-CaUEC eng EG-CaUEC EG-CaUEC rda 22 658.4013 P.E.R Performance excellence : a practical handbook / Edited by Mohamed Zairi. First edition. Bradford : eTQM College Publishing House, 2003. xvi, 502 pages ; 27 cm. rdacontent text txt rdamedia unmediated n rdacarrier volume nc Includes bibliographical references and index. Performance management. 877 Business excellence. 878 Quality management. Total quality management. 845 Organizational effectiveness. 879 Benchmarking. 880 ddc 0 BK GIFT Others 2026-08-20 205 205