Logistics & supply chain management /
Logistics and supply chain management
Martin Christopher.
- Sixth edition.
- xvii, 337 pages : illustrations (black and white, and colour) ; 24 cm
Front Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- About the author -- Preface -- Publisher's acknowledgements -- 1 Logistics, the supply chain and competitive strategy -- Supply chain management is a wider concept than logistics -- Competitive advantage -- The supply chain becomes the value chain -- The mission of logistics management -- The supply chain and competitive performance -- The changing competitive environment -- 2 Delivering customer value -- The marketing and logistics interface -- Delivering customer value -- What is customer service? The impact of out-of-stock -- Customer service and customer retention -- Market-driven supply chains -- Defining customer service objectives -- Setting customer service priorities -- Setting service standards -- 3 Going to market -- Distribution channels are value delivery systems -- One size doesn't fit all -- Innovation in the distribution channel -- The omni-channel revolution -- The personalised supply chain -- 4 The financial impact of logistics -- Logistics and the bottom line -- Logistics and the balance sheet -- Logistics and shareholder value -- Logistics cost analysis The concept of total cost analysis -- Understanding the cost-to-serve -- Customer profitability analysis -- Direct product profitability -- Cost drivers and activity-based costing -- 5 Matching supply and demand -- The lead-time gap -- Improving visibility of demand -- The decoupling point -- The supply chain fulcrum -- Forecast for capacity, execute against demand -- Demand management and planning -- Collaborative planning, forecasting and replenishment -- 6 Creating the responsive supply chain -- Using the volume/variability matrix -- Product 'push' versus demand 'pull' The Japanese philosophy -- The agile supply chain -- The foundations of agility -- A routemap to responsiveness -- 7 Strategic lead-time management -- Time-based competition -- The concept of lead-time -- Logistics pipeline management -- Reducing logistics lead-time -- 8 The synchronous supply chain -- The extended enterprise and the virtual supply chain -- The role of information in the virtual supply chain -- Laying the foundations for synchronisation -- 'Quick response' logistics -- Production strategies for QR -- Logistics systems dynamics -- 9 Developing and managing the supply network The transition from purchasing to strategic sourcing -- Segmenting the supply base -- Category management -- Agile procurement in an uncertain world -- 10 Complexity and the supply chain -- The sources of supply chain complexity -- The cost of complexity -- Product design and supply chain complexity -- Mastering complexity -- 11 Managing the global pipeline -- The globalisation of supply chains -- Gaining visibility in the global pipeline -- Financing global supply chains -- Organising for global logistics -- Thinking global, acting local -- Globalisation: the next phase
Supply chains and the logistics activities that drive them are critical to business success. Logistics and Supply Chain Management has the most up-to-date practical tools to manage the people and processes that allow businesses to gain and maintain competitive advantage through their supply chains. You'll discover how effective development and management of supply chain networks will help businesses cut costs and enha.
9781292416205 1292416203 9781292416199 129241619X
9781292416205 O'Reilly Media
Business logistics--Cost effectiveness. Delivery of goods--Management. Logistique (Organisation)--Coût-efficacité. Livraison de marchandises--Gestion. Business logistics--Cost effectiveness. Delivery of goods--Management.